Privacy Policy

1. Introduction

DentaWave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and related services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and date of birth when you create an account.
• Health Information: Dental history, medical conditions, and treatment preferences necessary for providing dental care services.
• Payment Information: Credit card details and billing address processed securely through our payment provider, Stripe.
• Appointment Data: Dates, times, and details of your dental appointments and treatments.
• Communications: Messages, feedback, and correspondence you send to us.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our dental care services
• Schedule and manage your appointments
• Process payments and send billing information
• Communicate with you about services, updates, and promotional offers (with your consent)
• Respond to your inquiries and provide customer support
• Comply with legal obligations and regulatory requirements

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure socket layer (SSL) technology, and restricted access to personal data. Your health information is stored in compliance with healthcare data protection regulations. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with your treating dentists, healthcare providers involved in your care, payment processors, and as required by law. All third-party service providers are bound by confidentiality agreements and data processing agreements.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your data, restrict processing, or object to certain uses of your data. To exercise these rights, please contact us at privacy@dentawave.com.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@dentawave.com
Phone: +44 (0) 20 7946 0958
Address: 123 Dental Street, London, EC2A 4BX, United Kingdom